This post is for you if you want to know how to fix internet connection problem on Android as well as iOS devices. You’ll also learn how to troubleshoot your device’s wifi connection and an unreliable internet connection.
Each solution is tailored to a certain device and type of problem, so make sure you read all the way to the end to pick the one that best fits you the most. How to fix network problem on android or iOS is what I focus here it might also be helpful to those with other devices OS.
If you are unable to connect to the Internet on your Android or iOS device, either through an app or a website, try the following troubleshooting steps. So, if you’re looking for how to fix a slow internet connection, this article is for you. Read through!
How to fix internet connection problem on your device
The following will help you fix internet connection issues on android or iOS device:
- Restart your device.
- With your device, move around a bit to change locations.
- Make sure that your battery is well charged.
- Disable Data Saver or Low Data Mode.
- If you’re using VPN, disconnect the VPN.
- Reset the network settings on your phone.
- Lastly, bring out your SIM card and re-insert it again.
That’s a glance on how to fix internet connection problem on devices. After using the above medium and the problem is not solved, try following other method listed below:
Before be proceed, let’s discus signs of a bad internet connection.
Signs of a bad internet connection
- Downloads don’t start.
- Download time out.
- Downloading remains at 0%.
- Google Play is stuck on “Loading…”
- You can’t load web pages in a browser.
I Can’t download on Google Play Store, Read this.
General troubleshooting tips for Android devices
- Restart your device. It may appear simple, but it is sometimes all that is required to repair a faulty connection.
- If restarting doesn’t work, switch between Wi-Fi and mobile data:
- Open the device Settings, and tap Network & internet or Connections. Depending on your device, these options may be different.
- Turn Wi-Fi off and mobile data on, and check if there’s a difference.
- If not, turn mobile data off and Wi-Fi on and check again.
Also Read: How To Fix Incoming Call Busy Problem – 7 Ways.
If you still face trouble connecting to the internet, try the troubleshooting steps below:
How To Fix Mobile Data Problem
Check that mobile data is turned on and you have a data connection
- Go to the device Settings and tap Network & internet or Connections and then Mobile data or Cellular data.
- On some devices, you may need to select Data usage before you find this.
- Turn Mobile data or Cellular data on. If it’s already on, turn it off and on again.
- Check that there is a data indicator, like 2G, 3G, 4G, or H, next to the signal strength bars at the top of the screen.
- Sometimes this won’t display if you have an active Wi-Fi connection. If this is the case, turn Wi-Fi off and check again.
If you don’t see a signal data indicator, you may be in an unserviceable area. If possible, move to a different location or go outside to check your signal again.
Tip: If this happens frequently, contact your mobile service provider.
Turn airplane mode on and then turn off
I do turn airplane mode ON then OFF anytime I notice connection issues and this work perfectly for me. You can try it out if it will work for you also.
- Open the device Settings and tap Network & internet or Connections and then Airplane Mode. Depending on your device, these options may be different.
- Turn Airplane mode on.
- Wait for 10 seconds.
- Turn Airplane mode off.
- Check if the connection problems have been solved.
Note, if you still have problems after you complete these steps, contact your mobile service provider.
How To Fix Wi-Fi Problem
Check that Wi-Fi is turned on and you’re connected
- Open the device Settings and tap Network & Internet or Connections and then Wi-Fi. Depending on your device, these options may be different.
- Turn Wi-Fi on.
- Find the Wi-Fi connection indicator at the top of your screen.
- If this isn’t displayed, or none of the bars are filled in, you may be out of range of a Wi-Fi network.
- Move closer to the router, check if you have a stronger Wi-Fi connection, and try again.
Restart your wireless router
Are you connected to Wi-Fi at home? Check your router’s manual for instructions on how to reset it. Often you can do this:
- Unplug the router from the electrical outlet and make sure the lights on the router go out.
- Wait for 30 seconds.
- Plug the router back in and wait up to 30 seconds for all the lights to come back on.
How to Restart your device
You may have multiple tabs open at once (possible multi-tasking on your device), resulting in a slow internet connection. Closing all open tabs on your smartphone is the first thing you should attempt doing. After you’ve completed this, restart your device.
The procedures to restart your device vary depending on the type of device you have, but there are several common ones among all.
Here is how to restart your device and fix internet connection problem.
- For a laptop, click on “Start button” > Click on the “power button / icon arrow pointer” > Select “Restart”.
- For both android phones and iPhones, the power button should be on either side of the phone. Press and hold down the power button > follow the prompt and select “Restart / Reboot”.
- For a mi-fi or internet router, you should power it OFF, take out the battery, return the battery back and turn it ON again.
- Now give your device a couple of minutes to Turn Off and restart itself.
- Now, turn on the internet connection, launch your browser and continue surfing the web.
How To turn Data Saver ON and OFF
As started in the list above, disable Data Saver/Low Data Mode if notice internet connection error/problem.
Smartphones both Android and iOS offer features that allow you to turn on your data saver / low data mode to save money on data. This could be due to a low battery on your smartphone or a lack of data, however once triggered, your internet connection will slow down. You may have turned it ON yourself in some circumstances.
If that’s the case, how to fix the internet connection in this field, you simply have to deactivate it. There are the steps:
- On Android, go to “Settings” app > navigate to “Network & internet” and click on it > Click on “Data usage” > Select “Data Saver” (note that in some android devices, you will find data saver directly under network & Internet). If it is on, toggle it off.
- On iPhone, the location may differ based on the model but you should generally find it under settings. So, click on “Settings” > select “Cellular” > look for “Cellular Data Options” and click on it > Click on “Low Data Mode” and make sure it is turned off.
Once data saver / low data mode is turned off, you should notice an improvement in your internet connection. Much later, you can turn this feature back ON if you are worried about how much data you consume on your device.
How to Reset Network Settings on your phone
Still on the list above, you could also try resetting your network settings. To finish the operation, you’ll normally need the device passcode or PINcode prompt, so keep this information handy.
Another downside with this method is that it will reset your Wi-Fi access points and Bluetooth devices, forcing you to reconnect to previously saved Wi-Fi networks and Bluetooth devices later.
See the steps to Reset Network Settings on your phone:
- On an iPhone, go to “Settings” > select “General” > navigate and select “Reset” > click “Reset Network Settings”. The device will prompt you to input your passcode if you have one, enter it.
- On an Android phone, go to “Settings” > navigate and select “System” > click on “Advanced” > choose the “Reset options” > “Reset Wi-Fi, mobile & Bluetooth”. Note that this might vary depending on your phone model so, you can easily type reset phone settings in the search bar under Settings.
If you still have connectivity issues after you complete these steps, please contact your internet service provider or the host of the Wi-Fi network for more information on how to fix the internet connection issues and restore your internet connectivity.