How to query Bet9ja pending deposit error comes up when trying to fund your Bet9ja account. Bet9ja pending deposit or query pending deposit on bet9ja can happen to anyone especially those trying to fund their Bet9ja account with the online methods.
The delay while funding your Bet9ja account can result in a pending deposit error on Bet9ja online network. Most time, this could be frustrating.
Let’s say you have got a very urgent game to place and you quickly fund your Bet9ja account only for you to realize your hard-earned money wasn’t funded successfully.
Error in funding your Bet9ja account could be as a result of human factors or delay by web server but whichever be the case, don’t worry am going to show you how you can actually resolve your pending Bet9ja deposit and get your Bet9ja betting account funded instantly.
Interesting to know that even if you have had a pending deposit that wasn’t resolved by the Bet9ja team, you will get to resolve it yourself using these methods.
Most of the time, if the bet9ja staff is unable to resolve the issue from their end; you will be prompted to query the transaction on your own.
What is Bet9ja deposit errors for online customers.
This is when you try to fund your Bet9ja account online and the payment was not successful which means your account was not credited.
What does it mean to query Bet9ja Pending transaction?
You might have received a message or mail from Bet9ja which reads;
Thank you for contacting us.
You can personally query any pending transaction for a final response. Anytime, you make a deposit using the cards instant deposit and you have a pending transaction from your transaction list, please click on the “Query” icon to get a final response of “Failed” or “Success”.
We can render further assistance once you contact us to get the money credited if the status became “Success” and you were not credited.
Now follow these steps below to query or resolve all pending transactions in your Bet9ja account.
How To Query Bet9ja Pending Deposit Error
- Login to your Bet9ja account using your username and password.
- Check your balance to see if the deposit sum reflects, and if there is no money in your Bet9ja account. Follow the next steps below.
- Now, scroll down and click on the deposit icon, this will take you to the Bet9ja deposit options.
- Select the instant card deposit.
- Here, you will see all the pending transaction, now click on all the pending transaction found there, you can always click on view more to reveal more pending transactions.
- Once you click on the pending transaction you will see a pop-up window, now click on the refresh sign on green.
If the transaction was successful but your Bet9ja account was not credited, the funds will be sent to your Bet9ja account immediately. However, if the transaction failed, you will also receive a notification stating that the transaction failed.
After that, you will see that your Bet9ja account was credited instantly with the deposit sum that was pending before now.
Please, repeat these steps on every pending transaction if fail or successful and let the system tell you whether it fail or successful.
How to Query a Pending Transaction On Bet9ja Web Pay & Flutterwave transactions
Yes, you can now query a pending transaction for Web Pay and Flutterwave transactions if occur on your Bet9ja account. Note that transactions must be older than 15 minutes. Also, users should be able to see their deposit history, and a tab titled “Pending”.
To get started, follow the steps below;
- Log in to your Bet9ja account.
- In the “Pending” tab, users will see all of their current pending transactions.
- Click on “Query”. On mobile, expand any pending transactions, and then press the green button on the bottom right corner to re-query the transaction.
- Transactions will update to either “Failed” or “Successful”.
- If the transaction updates to “Successful” then your Bet9ja balance will be updated immediately.
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